Privacy Policy

1. Information We Collect

We collect the following personal information directly from you when you fill out our contact forms or communicate with us:

• Full name
• Company name
• Email address
• Phone number

2. Purpose of Data Collection

We collect and use your personal information for the following purposes:

• To respond to inquiries and provide customer support
• To send marketing communications related to our services (you may opt out at any time)
• To manage our business relationship with you

3. Legal Basis for Processing

We process your personal data based on:

• Your consent, when you provide your information voluntarily
• Legitimate interest, when necessary to respond to your requests or improve our services

4. Data Storage and Security

Your data is securely stored and managed by DPAAS in Medellín, Colombia. We apply appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.

5. International Users

If you are located in the European Union or California (USA), you have additional privacy rights, including:

• The right to access, rectify, or erase your personal data
• The right to object to or restrict certain types of data processing
• The right to data portability
• The right to withdraw your consent at any time

6. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights and Contact

You may request to access, update, or delete your personal information by contacting us at: [email protected]

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.